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Bullying is common practice as is disability descrimination. If we find that we got it wrong, we will tell you what and why it happened. Click on a service above for more options or click here to look up another property. Dont forget that you can also keep in touch with us via Facebook, Twitter and Instagram. Wales, Bridgend, Bridgend . [email protected], Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. Complaints Officers can advise on the type and scope of complaints they can consider. Manchester- Optimum House. If your complaint is more complex, we will: The person who is investigating your concerns will aim first to establish the facts. For the best experience please use a JavaScript enabled browser. Well always be on hand with guidance and support to help you get the results youre looking for. 30 Oak Hillside, Broadlands, Bridgend, CF31 5BZ. Absolute shocking experience and service with them, 6 months and still waiting for someone to come out and repair a very dangerous area within my garden. If there is a simple solution to your problem, we may ask you if you are happy to accept this. STAY AWAY from this developer. Click on a service above for more options or click here to look up another property. Bank Holiday Service Changes and Opening Hours Strike Action Service Updates Patient information about Streptococcus A (Step A) infections Support With the Cost of Living Vaccinations - Flu Vaccine and COVID-19 Booster NHS 111 Wales Local NHS Health Services Support for parents, families and carers Cancer Support Organ Donation Help Support for our Ukraine Visitors in Cwm Taf Morgannwg . Submit Review. Disgrace of a company ! Dispensation sacks for refuse collection, for larger households or householders with Coal fires. If there is a specific business need a member of the recruitment team will engage with agencies who have signed up to our PSL to ensure all . In some instances, we may ask to meet you to discuss your concerns. This could be by letter or e-mail, for example. Contact details are:01792 765600 (South Wales)01492 523333 (North Wales)[email protected]. We have a separate policy to manage situations when we find that someones actions are unacceptable. [email protected], Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. View our cookie policy here. If necessary, we will talk to the staff or others involved and look at our policies and any legal entitlement and guidance. The public is able to raise complaints with the Councils compliance with the Welsh Language Standards under this Complaints Procedure using the process described. 2023 Resolver Consumer Online Limited. Find out when you can expect your delivery of blue and green bags. Also kier is a racist company, if 50 ppl were to apply only English white folks would get selected. Thank you for taking the time to submit your feedback. give you regular updates, including telling you whether any developments might change our original estimate. Click on a service above for more options or click here to look up another property. Resolver is free. We may exceptionally be able to look at concerns which are brought to our attention later than this. (In any event, regardless of the circumstances, we will not consider any concerns about matters that took place more than three years ago.). Tel: 01656 643643 23 Cemetery Road, Bridgend, CF31 1NA. We will also ask you to tell us what outcome you are hoping for. . If your concern is straightforward, we will usually ask somebody from the service to look into it and get back to you. When you express your concerns or complain to us, we will usually respond in the way we explain below. 75 days later they are still making excuses as to why they cannot pay the invoicecan't pay by debit or credit cardcan't pay by paypal or send a chequeafter 60 days of having the invoiced they claimed that we had addressed it incorrectly and would not be paid by bank transfer until a new invoice was submitted.We did that and added late payment interestThen they claimed our bank details could not be verified! Complete health and safety risk! All rights reserved. Kier House, Windward Drive, Estuary Business Park, Speke, Liverpool L24 8QR 0151 448 5200 N/A. Please contact the Data Protection Officer, Legal and Regulatory Services, Bridgend County Borough Council, Civic Offices, Angel Street, Bridgend CF31 4WB, tel: 01656 643565 or [email protected]. They call themselves builders? Employees will also be made aware of the need for records of all written complaints, investigations and outcomes, against the councils compliance with the Welsh Language Standards to be retained and to be included and published in the Councils Annual Welsh Language Reporting process. We do not view behaviour as unacceptable just because someone is forceful or determined. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council Keep all your correspondence in one place, Go straight to the correct contact point within an organisation, Make use of a series of simple templates to help make raising your complaint as simple and quick as possible, Receive reminders when you get a response from a company or organisation, Get an automatic notification when it's appropriate to escalate your case to the next management level within a company, Package up and send off the whole history of your complaint to an ombudsman or other regulatory body if necessary. Click on a service above for more options or click here to look up another property. Date of experience: 09 February 2022 have been treated unfairly or received a bad service through some failure on the part of the body providing it. Thanks for your interest in the Recycling Operative position. If we formally investigate your complaint, we will let you know what we have found in keeping with your preferred form of communication. You can report environmental health issues such as pollution, pest control, infectious diseases and food complaints to Shared Regulatory Services. Upload your CV. As a supplier , Pembroke school contact us for service and we supplied and invoiced. Recycling service complaint; Schedule. See jobs, salaries, employee reviews and more for Bridgend location. With Resolver you can send your case to key ombudsmen and regulators including: Resolver is not affiliated to, linked with or otherwise endorsed by Kier. Email: Registered office: 2nd Floor, Optimum House, Clippers Quay, Salford, M50 3XP have been disadvantaged personally by a service failure or have been treated unfairly. 63 Wood Green, Cefn Glas, Bridgend, CF31 4AT. He or she will try to resolve it for you there and then. Refuse service complaint; Report missed collection; . Learn about Kier Group culture, salaries, benefits, work-life balance, management, job security, and more. They make it compulsory to wear bleary vision goggles and its snowing I cant wear a woolly hat under hard hat! You can report a missed recycling or waste collection online via the Kier website. Bridgend County Borough Council embraces the Service Delivery, Policy Making and Operational Welsh Language Standards with which it is expected to comply positively and will strive to ensure that the use of the Welsh language in Bridgend is developed and promoted. Cyngor Bwrdeistref Sirol Pen-y-bont ar Ogwr, We take your concerns and complaints seriously and try to learn from any mistakes weve made. Learn more about Resolver Pro and how to claim your business. If it was a refuse (blue bag) collection, select 'Refuse Sacks collection'. We will ask you to tell us how you would like us to communicate with you and establish whether you have any particular requirements for example, if you need documents in large type. Sometimes, you might be concerned about matters that are not covered by this policy e.g. And one of Kiers workers was grinding metal and sparks was flying everywhere. Additional sacks for refuse because you have run out - Must be pre-ordered via the Customer . Find opening times for Kier in Maesteg Road, Tondu, Bridgend, CF32 9HZ and check other details as well, such as: phone number, . We have a separate policy for Social Services complaints. Our Senior Management Team considers a summary of all complaints quarterly and is made aware of all serious complaints. These folks decided to conduct work outside our block of flats at 2 in the morning. Nobody seems able to locate any of the three that have supposedly arrived! Would recommend everyone to steer clear whether that's in an employee role or as someone purchasing any services from them. In Bridgend, where a private contractor Kier collects waste, a spokesperson for the council said: "A number of Kier staff have been advised to self-isolate following potential exposure to a . I see a lot of ppl complaining about kier.They employ prisoners from hmp wayland Promising the moon, but loft unsatisfactory work ethics instead. I was picking up my wife, with the kids in the back. Thursday every week. Email: We can advise you about such organisations. 2nd Floor, Optimum House, Clippers Quay, Salford Additional sacks for refuse because you have run out - Must be pre-ordered via the . . Kier Group CEO is optimistic that, with investment in upskilling, the construction industry can help support economic recovery Andrew Davies, Chief Executive of the Kier Group, has opened the Cardiff. We will show how the mistake affected you. Your feedback. Enter your name, phone number and email address. If we do not succeed in resolving your complaint, you may complain to the Public Services Ombudsman for Wales. We will aim to resolve concerns as quickly as possible and expect to deal with the vast majority within 20 working days. Reviews from Kier Group employees about Kier Group culture, salaries, benefits, work-life balance, management, job security, and more. Occasionally, we might suggest mediation or another method to try to resolve disputes. I was swimming in my local swimming baths. Where there is a need for significant change, we will develop an action plan setting out what we will do, who will do it and when we plan to do it. Dont forget that you can also keep in touch with us via Facebook, Twitter and Instagram. They are rude and arrogant staff are werid people I QUIT! Additional sacks for refuse because you have run out - Must be pre-ordered via the . All complaints related to the standards (or any other service provided in Welsh) will be taken seriously and will be fully investigated to establish the validity of the complaint. Unfortunately this position has been closed but you can search our 470 open jobs by clicking here. In complex cases, we will draw up an investigation plan. Recruitment Agencies - opportunities at Kier are managed by our internal recruitment team. [email protected], Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. There may have been upsetting or distressing circumstances leading up to a concern or a complaint. kier bridgend complaints. Ppl of ethnic origin get blackballed or a victim racial filtering. All they are doing is stealing from hard pressed Houston associations and their tenants who can ill afford this sort of loss. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 Employers / Post Job. Wish I could give less than 1 star. Garden waste collections are available to Bridgend County Borough residents. Find out how we combat fake reviews. We appreciate your views and will use them to improve our website. This policy does not apply to Freedom of Information or data access issues. When I went down to point out the laws surrounding noise I was told to f*** off back into my flat.A truly awful company. Opens in 1 day. If you need extra assistance, we will try to put you in touch with someone who can help. When reporting a problem to us please provide as many useful details as you can, including the date and time you noticed the issue, where it is located and your name and daytime contact number. Worked for this company for many years when they were part of sheffield council. If you are reporting a missed recycling collection, you can also select what container or bag was missed, and if a sticker was applied. Cardiff - Conway House. If the member of staff cannot help, they will explain why and you can then ask for a formal investigation. You can reportabandoned vehicles, dog fouling and fly tipping to: You can report public transport, road safety, traffic management and car park issues to: You can reportdangerous structures,drainage and blocked sewers on private land to: Trading standards issues such as doorstep crime,animal health and welfare,scams andillegal money lending should be reported to Shared Regulatory Services. Here are 8 tips for writing great reviews. For the best experience please use a JavaScript enabled browser. Resolver is a totally free service that you can use to complain effectively. Maesteg Road, Tondu Bridgend CF32 9HZ 01656 726010 [email protected]. Working at Kier Group in Bridgend: Employee Reviews | Indeed.com Find jobs Click on a service above for more options or click here to look up another property. Conway House. let you know within this time why we think it may take longer to investigate, let you know where we have reached with the investigation, and. You can report a damaged or faulty street light online via My Account. We offer a chargeable service to businesses within Bridgend County Borough. Cyngor Bwrdeistref Sirol Pen-y-bont ar Ogwr, Let us know you've had a happy experience, Let us know you've had an average experience. So he was doing it whilst people swimming until 2 oclock. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 Bridgend County Borough Council is committed to dealing effectively with any concerns or complaints you may have about our services. Just raise a case and leave feedback after. Company reviews. We appreciate your views and will use them to improve our website. He was professional and patient. 30 Oak Hillside, Broadlands, Bridgend, CF31 5BZ. However, if you want to express your concern or complaint formally, we will look into this ourselves and respond to you. kier bridgend complaints. Simple! Please be aware that the Council may take longer to respond to any correspondence or complaints, due to staff shortages and the Councils response to Coronavirus. [email protected], Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. Bridgend County Borough Council Civic Offices, Angel Street, Bridgend, CF31 4WB. Ppl of ethnic origin get blackballed or a victim racial filtering. Last Service 14/04/2023 Next Service 20/04/2023 Refuse Sacks collection. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. We will look at relevant evidence. If you make a request for a service and then are not happy with our response, you will be able to make your concern known as we describe below. Last Service 27/04/2023 Next Service 04/05/2023 Refuse Sacks collection. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We believe that all complainants have the right to be heard, understood and respected. 203469. In all honesty a company like this should not exist at all. Also kier is a racist company, if 50 ppl were to apply only English white folks would get selected. All it took was one call and I had an electrician out within two days. I recently had my place rewired and a few things weren't how I wanted them. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. against a refusal to grant you planning permission or the decision not to give your child a place in a particular school so, rather than investigate your concern, we will explain to you how you can appeal. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. Select 'Recycling collection' if it was a missed recycling collection. Kier Group plc. Cyngor Bwrdeistref Sirol Pen-y-bont ar Ogwr, Let us know you've had a happy experience, Let us know you've had an average experience, Report faulty/damaged street light online. If you are experiencing an infestation of Mice, Rats, Bed bugsor Cockroachesat a residential property, we can arrange a free visit from our Pest Control Team. Absorbent Hygiene Products and Nappy collection service request. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Inept upper management working on an "old boys network" basis. family disappears at disney world its a small world, cmg record label net worth, stabbing in dartford yesterday,
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